Next, there was no exit sign so everyone walked all the way back to then entrance to only be told to walk back to the end. All of our shoe were so muddy and then when you got back on the plastic paths it was very slippery to the point it was unsafe and someone could slip and fall. There were plastic paths out in place but it didn’t cover all of the places young children and adults would want to explore to see the lights up close or to take lighted up tunnels. I do not recommend this, especially if you are a family with young children. Also, the employees couldn’t answer any of our questions about remaining wait times or where other food/drinks might be located. LuminoCity is a good idea for an attraction but they could have done a million things to make it enjoyable: timed ticket entry to avoid the giant line, put the food and hot chocolate trucks by the long line so that people could have access to warm food and drinks while they are waiting. The shuttle is a joke so we ended up bailing and taking and uber back to the city. We finally found a hot chocolate truck behind the tent and waited for a solid 15 minutes outside in the cold before we made it to the front of the line. When we finally got to the heated tent, the hot chocolate/coffee stand was closed. ![]() There’s a path made of warped uneven plastic squares. The lights were pretty but the ground was very muddy and uneven. We waited for 90 minutes and finally entered LuminoCity but we were so cold at that point, we basically ran through for about 5 minutes and then left. ![]() We had high hopes for this attraction but it was a total bust! We showed up at 5:30 PM tonight and there was already a line of hundreds of people in front of us.
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